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Main Purpose of the Job (Job Summary): The Sales Representative is expected to represent the company to the customer in the highest professional manner possible and to perform the critical task of selling the products of the company to the client
Actively seek out and obtain new accounts through research of the market to identify target customers, their current product offerings, establish clear priorities and recommend the strategy necessary to obtain their business.
Grows existing customers by obtaining new orders to increase sales through their stores.
Plan and organize daily work schedule to call on retailers, and other customers related to our business.
Manage retailers to best support and grow the business in the assigned territory. Ensure they perform in the best interest of the company and achieve desired results.
Visits customers on a regular basis to maintain a strong relationship and inform them of new products and product transitions.
Provide the application system training as and when necessary.
Keep management informed by submitting activity and results reports.
Submit monthly sales forecast and work with management to ensure good product availability.
Stay informed as to competitive products and report market trends and new technologies by evaluating results and competition developments.
Resolve customer complaints by investigating problems; developing solutions, making recommendations to the management.
Follow-up with both internal and external customers to ensure all sales/marketing programs are properly communicated, implemented and fully supported in the most effective manner possible. This includes, but not limited to; account coding, communication of special pricing or programs, all customer routing (shipping) policies and procedures, and rebate programs.
Inform the accounting department of any changes to the customer’s details as they occur.
Provide business plans and sales forecasts as required.
Work with accounting as required to help settle any customer accounts and disputes.
Perform other duties as assigned from time to time.
Key Deliverable: Deliver sales targets
Direct Reports: None
Internal: All staff
A Certificate or Diploma in Business related field
Job / Functional Skills
Application and exploitation of IT
Motivation for sales
Competencies ( Behaviours)
Operational excellence & Cost consciousness
Professionalism and ethics
Relevant Experience: 1 – 2 years of relevant experience
Duma Works is recruiting a Human Resource Officer (Employee / Industrial Relations) for one of our clients; a leading FMCG company in Kenya.
The Human Resource Officer – Employee Relations is accountable to the Head of Human Resources and will be responsible in provision of high quality industrial and employee relations services to management and other stakeholders.
Job Purpose: Providing assistance to the Human Resources department in interpreting and applying employee policies, procedures and regulations to ensure maximum benefits for employees.
Develop, update and maintain HR policies, procedures and programs based on legislation and best practice.
Ensure compliance to the HR process within the department and by relevant stakeholders, while recommending improvements to streamline HR processes.
Implements and interprets management policies and operating practices for the purpose of achieving department objectives and ensuring compliance with administrative requirements.
Coordinate staff training on labor relations activities (e.g. compliance information/instruction materials, procedures, methods, etc.) for the purpose of addressing compliance issues and injury causative activities.
Develops a wide variety of written materials (e.g. forms, procedures, reports, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
Maintains a wide variety of records (e.g. provider contracts, claim files, employee records, etc.) for the purpose of providing information and/or documentation.
Analyze staff data and provide recommendations for improvement of organization’s staff policies and practices
Act as a liaison between management and employees by providing clarity on employment matters and facilitating a solution to work-related problems
Analyze legislation, arbitration decisions, and collective bargaining agreements to assess industry trends
Performs case management as it pertains to employment issues regarding compliance for the purpose of ensuring maximum benefits for employees in accordance with company objectives and guidelines and in alignment with company financial resources.
Prepares written materials (e.g. claims, correspondence, compliance reports, employment documents, etc.) for the purpose of providing documentation and/or conveying information.
Provides consultation and advises management for the purpose of ensuring compliance with legal and administrative requirements.
Participate in exit interviews
Develop and implement employee welfare projects
Organise and plan for the works committee meetings.
Represent the company at staff-related hearings and investigations
Bachelors’ Degree plus a post graduate qualification in Human Resources Management IHRM Certified.
At least two (2) years’ experience in a Human Resource Department of a fast-growing organization.
Conversant with the Kenya labour laws.
Skills in negotiation on (CBA’s) Collective Bargaining Agreements.
An understanding of relevant legislation, policies and procedures.
Desired Skills: Reporting, Administrative Writing, Research, Verbal Communication, Orienting Employees, Kenya Employment Law, Organizational Effectiveness, Confidentiality, Time Management, Analyzing Information Apply
Send your Cover Letter and detailed CV to email@example.com marking the subject as “2751”, Your Full name & Phone number e.g. 2751 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: Friday, 07 April 2017
N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.
Our client, a Kenya-based social enterprise that combines business and clinical innovations to create a fully self-sustaining and scalable chain of maternity clinics is looking for a Human Resource Manager to help them manage their workforce.
Location: Kahawa West, Nairobi.
Job Summary: Under minimal supervision is responsible for coordinating, and performing a variety of technical, administrative and supervisory duties related to personnel operations, employment, employee relations, employee benefits and educational service functions.
Advises administrative team on developing regulatory requirements and evaluation on implication of such regulations in a Hospital operation.
Manages the employment policies of the hospital to assure compliance of all labor regulations. Provides counsel to management team on hospital policies and practices regarding employment issues.
Manages the hospital benefit plans, including medical insurance, life insurance, pension, workers’ compensation, paid time off and leave policies, and makes policy recommendations designed to meet organizational objectives
Prepares reports, and communication activities including newsletters, booklets, and brochures intended to educate staff regarding personnel policies and features of benefit programs
Completes and files applicable for labor regulation, NSSF, NHIF and reports on employment and benefit plans
Facilitates the employment process and acquisition of personnel. Directs the organizations recruitment and retention efforts. Develops strategy for recruitment of new employees.
Processes pertinent employee documents and files including personnel action forms, employment requisitions, leaves of absence and termination notices.
Provides information to employees regarding interpretation and explanation of hospital regulations, labor contracts, and personnel policies and procedures
Develops and administers a job evaluation program to include continuous review of existing and new positions for appropriate classification
Provides administrative direction for the development and delivery of education and training programs
Conducts the monthly General Hospital Orientation program
Evaluates and recommends systems that would increase the operating efficiency of the education, personnel and benefit functions of the hospital
Plans and develops personnel programs to include the activities of labor relations, employment, wage and hour benefits and compensation
Investigates causes of disputes and grievances and recommends correction action
Hires, orients and evaluates personnel in assigned area
Ensures that all Accreditation and Licensing Regulations are compiled with and enforced
Develops and maintains collaborative working relationships among hospital departments and employee
Responsible for the preparation and compliance of the annual (HR) budget
Performs other job related duties as assigned by direct supervisor.
Key Skills and Competencies:
Bachelor Degree in Human Resources, Healthcare Business or Personnel Administration or related field, required
Master’s Degree preferred
Management experience in personnel administration and labor relation
Previous health care management experience, preferred
Thorough knowledge and understanding of legal and operational aspects of personnel administration and labor relations
Strong organization and communication skills
Demonstrated knowledge of information systems and personal computers
Employee must demonstrate competency computer skills (Word, Excel, PPT etc.)
Deadline: Interested parties should send their online applications on or before 4th April 2017