Reports to:Systems Administrator
The System and Network Engineer is responsible for effective provisioning, installation /configuration, operation, and maintenance of systems hardware and software.
The SNE is also responsible for installing, setup, and monitoring of local area networks (LAN) and Wide Area Networks (WAN).
The SNE also performs a variety of maintenance, evaluation, installation, and training tasks to ensure LAN and WAN performance meets required standards.
This individual participates in technical research and development to enable continuing innovation within the network infrastructure.
This individual ensures that system hardware, operating systems, software systems, network hardware and related procedures adhere to organizational values, enabling staff, volunteers, and Partners and clients.
This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology.
These activities include the definition of needs, benefits, and technical strategy; research & development within the projectlife-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions.
Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
This individual is accountable for the windows and Linux systems that are running either within the Company premises or on Client locations.
Responsibilities on these systems include SNE engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
SA Engineering and Provisioning
- Engineering of SNE-related solutions for various project and operational needs.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Install and configure systems such as network switches,routers, firewalls, intrusion detections systems and general network infrastructure
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, network resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required filesystems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Perform regular file archival and purge as necessary.
- Create, change, and delete user accounts per request.
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Generate reports on all processes i.e. survey reports, solution designs including drawings, implementation reports and project progress reports.
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities such as anti virus. Configure / add new services as necessary.
- Upgrade and configure system software that supports applications in use.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
- Maintain data center environmental and monitoring equipment.
- Maintenance of hardware such as printers, peripherals, monitors etc
Knowledge and Skills Requirement
- Bachelors degree, with a technical major, such as engineering or computer science.
- Systems Administration/System Engineer certification in and Microsoft.
- CCNA certification.
Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and require determination of which answer (from a few choices) is the best.
Decisions normally have a noticeable effect department-wide and company-wide, and judgment errors can typically require one to two weeks to correct or reverse.
Responsibility/oversight -financial & supervisory:
Functions as a lead worker doing the work similar to those in the work unit; responsibility for training, instruction, setting the work pace, and possibly evaluating performance.
Minimal budget responsibility.
Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
Provides occasional guidance, some of which is technical.
Working conditions/physical effort:
Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.
Regular travel required.