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Tuesday, February 7, 2017
Account Relationship Manager Vacancy in Kenya
Duma Works is recruiting an Account Relationship Manager for one of our clients.
The client provides a mobile-based sales management system
Scope of work
Support our clients in adopting the sales automation software.
Train sales agents and managers of new client companies.
Understand how customers are using the system and report it to the internal team
Follow-up with clients to ensure daily use and answer questions.
Support other logistics (e.g., collecting fees and contract)
University degree or equivalent
At least 2-3 year of experience in customer service and/or sales
Expertise in IT service is a plus
Strong motivation to become a future business leader in this field
Patient in challenging situations
Social and open to work with multi-national team
Working hour: 9:00-17:00
Working day: Monday – Friday (NOTE: potentially to be started from 2-4 days per week)
Annual vacations to be discussed
Compensation to be discussed based on his/her capability and experience
Probation period will be 3-6 months
Long-term employment decision to be made at the end of this period
Trial period can be terminated to move to full time employment earlier than this period, if both of the parties found it is beneficial
In case one of each party found the difficulty in continuing probation period, the party will notice the other party in one-week advance notice during the probation period.
Send your Cover Letter and detailed CV to firstname.lastname@example.org marking the subject as “2674”, Your Full name & Phone number e.g. 2674 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 28th February 2017
N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.