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Wednesday, February 22, 2017

Credit Control Supervisor Job in Nairobi, Kenya

Credit Control Supervisor – Service Industry
Salary: 50-60K
Location: Nairobi
Reports to: Credit Manager
A company in Nairobi is looking to hire a Credit control supervisor to assist with supervision and review of debt collectors and assist in credit management.
Duties & Key Responsibilities
  • Drive debt collection from key accounts portfolio allocated to you
  • Monitor the internal cash tracker system to ensure prompt updates are done by the team on daily basis
  • Facilitate recording of received cheque payments and advise Accountant for appropriate allocation
  • Review and monitor the Credit Controllers’ performance on monthly basis or as regularly as maybe needed for performance to remain on track
  • Offer necessary guidance and support to Credit Controllers to complement efforts towards meeting collection targets
  • Handle all account escalation queries in line with internal escalation process
  • Liaise as needed with contracted debt collectors and offer required guidance and monitoring
  • Monitor accounts at legal escalation level alongside the Manager for appropriate follow up and action
  • Monitor all portfolio accounts to mitigate against debt roll over into longer debt categories, and ensure efforts are put to retain all debt under 0-180 category
  • Monitor compliance and guide Credit Controllers accordingly
  • Enforce credit policy and assure adherence to accepted standards
  • Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
  • Spearhead escalations and ensure prompt stop service on inactive accounts
  • Improve company cash cycle and enhance cash conversion as per KPIs
Skills & Qualifications
  • Bachelors degree in B.Com (Accounting option)
  • Professional diploma course in Credit Management (Certified Credit Professional K is preferred) CPA K will also be considered
  • Minimum 3 years’ experience in credit management, debt collection, and business risk management gained from the service industry
  • Good customer and negotiation skills
  • Good communication skills
  • Effective hands-on team supervisor able to lead a team of not less than 5 staff
  • Result oriented, energetic go getter ready to face new challenges
  • Ability to lead physical visits of defaulting customers and ultimate conversion
How To Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Credit Control Supervisor-Service Industry) to vacancies@corporatestaffing.co.ke  before 1st March 2017.Kindly indicate current/last salary on your CV. N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted.

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