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Monday, February 20, 2017

Customer Service Representative Vacancy in Nairobi, Kenya

Customer Service Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a lady pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
  • Screening and moderating user submitted content, answering support requests and performing support functions.
  • Moderating and screening written user content on Profiles
  • Moderating and screening user submitted photos
  • Answering Online Help Requests
  • Answering telephone support requests
  • Processing Testimonials (depending on language)
  • Various support tasks assigned
Key Skills and Competences
  • Internet and Computer literate
  • Passion for Customer Service
  • Ability to respond promptly to customer inquiries
  • Ability to multitask and take up more workload when required
  • Outstanding language skills (grammatically correct, can express things clearly)
  • Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
  • Very good work ethics (is reliable, motivated, professional)
To apply, send your CV and cover letter only to before close of business 21st February, 2017.
Clearly indicate the position applied for on the subject line.
NB: Flexi Personnel Ltd does not charge candidates for job placement.

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