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Monday, February 20, 2017

Customer Service Representative Vacancy in Nairobi, Kenya

Customer Service Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a lady pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
  • Screening and moderating user submitted content, answering support requests and performing support functions.
  • Moderating and screening written user content on Profiles
  • Moderating and screening user submitted photos
  • Answering Online Help Requests
  • Answering telephone support requests
  • Processing Testimonials (depending on language)
  • Various support tasks assigned
Key Skills and Competences
  • Internet and Computer literate
  • Passion for Customer Service
  • Ability to respond promptly to customer inquiries
  • Ability to multitask and take up more workload when required
  • Outstanding language skills (grammatically correct, can express things clearly)
  • Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
  • Very good work ethics (is reliable, motivated, professional)
To apply, send your CV and cover letter only to cvs@flexi-personnel.com before close of business 21st February, 2017.
Clearly indicate the position applied for on the subject line.
NB: Flexi Personnel Ltd does not charge candidates for job placement.

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