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Monday, February 20, 2017
Customer Service Representative Vacancy in Nairobi, Kenya
Customer Service Representative (Part Time)
Are you a lady pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Screening and moderating user submitted content, answering support requests and performing support functions.
Moderating and screening written user content on Profiles
Moderating and screening user submitted photos
Answering Online Help Requests
Answering telephone support requests
Processing Testimonials (depending on language)
Various support tasks assigned
Key Skills and Competences
Internet and Computer literate
Passion for Customer Service
Ability to respond promptly to customer inquiries
Ability to multitask and take up more workload when required
Outstanding language skills (grammatically correct, can express things clearly)
Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
Very good work ethics (is reliable, motivated, professional)
To apply, send your CV and cover letter only to firstname.lastname@example.org before close of business 21st February, 2017.
Clearly indicate the position applied for on the subject line.
NB: Flexi Personnel Ltd does not charge candidates for job placement.