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Friday, February 17, 2017
Insurance Industry Sales & Customer Service Executive Job in Kenya
Job Title: Sales & Customer Service Executive – Insurance Industry
Duties and Responsibilities
Calculate premiums and establish payment method.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Confer with clients to obtain and provide information when claims are made on a policy.
Contact underwriter and submit forms to obtain binder coverage.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Develop marketing strategies to compete with other individuals or companies who sell insurance.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
Perform administrative tasks, such as maintaining records and handling policy renewals.
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.
Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Education & Skills Requirements
BA degree or equivalent
Proven 3 year insurance sales experience
Familiarity with different sales techniques and pipeline management
Computer use competency
Strong communication, negotiation and interpersonal skills
Self-motivated and driven
Interested candidates are invited to strictly email their cover letter and CV, to firstname.lastname@example.org before end of day 28 February 2017.