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Tuesday, February 14, 2017

Niko Digi Field Agents, Marketing Executive, Business Development Officer and Call Center / Customer Care Jobs in Kenya

Niko digi Services Limited – Job Descriptions
Niko Digi is a startup registered in Kenya to provide Saccos with a digital core-banking system for their day to day operations and record keeping.
We are targeting micro / Bosa Saccos in the country, this are saccos in the transport, retail and communities sharing a common bond.
We have over 19,000 such saccos in the country. Niko Digi will also offer other services and products to clients who are using our digital platform such as insurance, spare parts, cash collection gadgets, Sacco IDS, reflectors etc.
Field Agents
Roles
  • Collecting Data on Bodaboda operators-
  • Identifying locations and officials of micro Saccos and liaising with our marketing teams
  • Marketing the nikodigi platform to Bosa Saccos
  • Marketing Nikodigi Products to clients (Insurance, ID, Refractors)
  • Organizing Training activities in liaison with business development team
Requirements
  • Knowledge of Sacco Operations
  • Some insurance knowledge
  • Fast learner
  • Great communication skills
  • 0-2 years’ experience
Marketing Executive
Roles
  • Marketing the NIKODIGI platform to BOSA Saccos
  • Following up on any client leads established
  • Establishing relationships with potential nikodigi partners
  • Organizing Training activities in liaison with business development team
  • Developing and implementing marketing campaigns and strategies of Nikodigi
  • Monitoring our various marketing strategies and issuing reports on the same
Requirements
  • Good communication skills
  • Social media knowledge
  • Organization and time management skills
  • Experience in marketing
  • 1-3 years’ Experience
Business Development Officer
Roles
  • Training existing sacco members on benefits of saccos and our platform
  • Growing the use of our platform in the saccos
  • Meeting with sacco officials of potential an existing clients
  • Crafting marketing messages to be sent via Nikodigi platform
  • Handling any major issues our Client saccos may have
  • Maintaining good relationships with our existing clients
  • Identifying new sales leads
  • Developing quotes and proposals about the company products
  • Ensuring set sales goals are met.
Requirements
  • Knowledge of Insurance operations
  • Knowledge of Sacco operations
  • Experience in handling insurance banking or sacco business
  • Knowledge of financial services
  • 2-5 Years Experience
Call Center / Customer Care
Roles
  • Handling/Resolving any self-service issues that sacco members may have
  • Data entry and update of customer information
  • Monitor and process any Product orders via the platform
  • Calling all insurance clients reminding them of insurance expiry and renewal and our insurance services
  • Telemarketing – calling potential sacco officials and telling them about our platform
  • Responding to Customer emails, SMS, and social media engagements
  • Document all calls and service center activities
  • Identifying and escalating any priority Issues
Requirements
  • Knowledge of Sacco Operations
  • Knowledge of Insurance Business
  • Call center experience
  • 1-2 years’ Experience.
If you qualify for any of the above positions, please send your cv to nikodigiservicesltd@gmail.com.
Positions open until filled.

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