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Monday, February 20, 2017
Travel Consultant Vacancy in Kenya
Job Title: Travel Consultant
Reporting to: Managing Director
Duty Station: Head Office
Duties and Responsibilities
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with travel trends
Create and update electronic records of clients
Maintain relationships with key persons
Reach the revenue and profit targets
Skills and Competencies
Proven working experience as a travel consultant-(4 YEARS EXPERIENCE)
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual e. t. c)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Degree in Hospitality, Travel, Tourism, Business or relevant field/IATA qualification intermediary level preferred.
Candidates with personal travel experience will be preferred.
Key Result Areas
Customer care visits
Customer profile management
Sales Targets-Include non-air sales
Qualified candidates to send their CVs to email@example.com indicating the position on or before 28/2/2017