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Thursday, March 23, 2017
Position / Title: Credit Controller
Direct Report: CEO / MD
Overall Supervisor: Managing Director
Job Purpose: To improving the operations systems processes and policies in support of the organization’s mission.
Duties and Responsibilities
Monthly collections via telephone
Responsible for the debtors files
Ensuring that payment terms are kept minimal
Managing arrear accounts
Preparing accounts for legal handovers
Liaising with sales team on any queries
Reconciliation of customer accounts monthly to ensure prompt payment receipts hence increase company cash flow.
Ensure collection plans milestone affect only the unpaid accounts and that customers who have payment plans stick to them.
Review of the periodic high balance reports, overdue accounts through discussions with customers on their payment plans / Following up on unpaid debit orders
Making sure that all paid invoice copies are filed in relevant client’s files.
Weekly cash flow forecasting
Build relationship between clients / colleagues / departments / branches / business partners / dealers
Maintain active accounts up to suspension
Adhoc – Ensuring that invoices are sent to clients on time