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Tuesday, March 28, 2017
Mutara Camp Lodge Manager Vacancy in Laikipia
Job Profile: Lodge Manager
Location: Mutara camp in Laikipia
The successful candidates must have at least 5 years Managerial experience in a high end Lodge or Tented Camp, be strong leaders and very customer oriented.
They will be responsible for managing the camps guest experience, front-of-house management, monitoring standards throughout the lodge, marketing, reservations, operations, human resources, repairs & maintenance, staff training, profitability and conservation liaison.
Provide a welcoming lodge environment for our customers with high standards of service, meals and housekeeping which meet the company’s expectations.
Maintain the smooth operation of the Lodge, its facilities, infrastructure, services and functions.
Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities.
Maintain a safe, harmonious, enjoyable work place environment for staff
To lead by example in a positive and enthusiastic manner.
Work closely with the General Manager to create a strong management team
Prepare and communicate Monthly Management reports to senior management on a regular basis in line with company requirements
Gain a clear understanding of the staff duties and ensure that these are carried out to the company standards
Complete weekly rotas for the team and maintain correct staffing level at all times
Resolve and handle Guest complaints
Be accountable for all relevant Product delivery and Stock management
Commercial accountability for Budgeting and Financial Management
Qualifications and Competencies
Qualification in Hotel Management degree/diploma from a reputable institution
Over 5 years of experience in a 5 Star hotel or Tented camp
Managerial experience in a high end Lodge or Tented Camp
Should be experience in using sales force software and Opera – sales and front office
Very good computer skills – MS Office Suite
Excellent Communication and People skills
Excellent customer service skills
Hands on and Problem solver
Leadership and Management skills
Be a good motivator
How to Apply
If you believe your career objectives match this exciting position, please forward your application and detailed C.V stating your current position, remuneration, contact details by 7th April 2017 to the Sheer Logic Management Consultants E- Mail: firstname.lastname@example.org clearly marking “Lodge Manager-Mutara camp in Laikipia” on the subject line