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Sunday, March 19, 2017

Property Firm Customer Service / Administration Assistant Vacancy in Kenya

Job Title: Customer Service / Administration Assistant
Responsibilities
  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible dealing with customer complaints.
  • Working within established guidelines, particularly with brands.
  • Attaching price tags to merchandise on the shop floor.
  • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotions and putting up displays.
Job Requirements
  • Minimum Diploma or Certificate in relevant field
  • Service oriented
  • Dynamic, flexible and social
  • Clean look, accurate and always on time
  • Team spirit
  • Trustworthy
  • Perfect English knowledge (read/spoken). Ability to write in English is an asset as well
  • Retail/sales experience, ideally with international end-customers
  • Ability to carry small amount of goods with suitable machines (pallet truck, etc.) is an asset
How to Apply
Interested candidates who qualify for the position should send their CV and application letter to kenyajobs2016@gmail.com

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