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Sunday, March 19, 2017
Property Firm Customer Service / Administration Assistant Vacancy in Kenya
Job Title: Customer Service / Administration Assistant
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
Minimum Diploma or Certificate in relevant field
Dynamic, flexible and social
Clean look, accurate and always on time
Perfect English knowledge (read/spoken). Ability to write in English is an asset as well
Retail/sales experience, ideally with international end-customers
Ability to carry small amount of goods with suitable machines (pallet truck, etc.) is an asset
How to Apply
Interested candidates who qualify for the position should send their CV and application letter to firstname.lastname@example.org