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Wednesday, March 22, 2017
Retail Merchandiser Job in Kenya
Retail Merchandiser – Agent for ICT Services
The Role: To sell goods in bulk that are purchased by end consumers or retail stores. Merchants also will engage in some marketing, order processing, customer service and technical assistance.
Determine schedules by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
Maintain stocks by observing displays of company products; removing damaged products; tidying stores and display spaces; providing optimum display of products.
Maintain inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
Complete call report by observing display and pricing of competitors’ products.
Help field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
Provide information by reporting growth, expansion, or closing of retail centres in assigned territory.
Maintain quality results by following and enforcing standards.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhance merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.