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Saturday, March 25, 2017

Watervale Investments Head of Operations

Duma Works is recruiting a Head of Operations for Watervale Investments.
About Watervale Investments
Watervale’s vision is for every Kenyan to have a comfortable and dignified space to sit, sleep and socialize.
Our approach is to unlock the potential of small-scale furniture entrepreneurs at the center of Kenya’s furniture industry.
We have designed a unique business model around three components:
  • Identify market trends and offer business advice. We carry out extensive market research to understand market trends and gaps. It then shares insights with furniture entrepreneurs, enabling them to source the best material at the best price, allowing for an optimal use of their limited resources.
  • Develop a wide range of novel products. We combine contract and in-house manufacturing to create tailored products which offer quality at an attractive price point. The company’s offerings include innovative best-sellers such as low-cost, zero-waste cushions made from by-products of European foam factories.
  • Provide financing services. We extend trade credit to entrepreneurs: this allows them time to pay for supplies, so they can use proceeds from sales rather than their own limited capital. For many, this is their first direct credit relationship with a formal-sector supplier.
Our approach is already seeing success – with a team of 45 people Watervale today supports 155 enterprises in more than 40 cities across Kenya, directly contributing to the manufacture of over 25,000 sofa sets every year and indirectly sustaining 5,000 jobs in the sector.
As a young and quickly-growing company we offer an exciting, dynamic working environment with opportunity for growth for our employees.
About the Position
Our company has quickly grown from its founding in 2014 to serving hundreds of furniture material retailers across Kenya.
The Head of Operations will take the reins of the operations and administrative elements of our core business as the company continues to expand its reach, serving more customers and introducing new products.
The ideal Head of Operations will be an effective people manager, eager to grow their team and develop the individuals which comprise it.
They will have a strong “get it done” attitude; ready to tackle challenges and find creative solutions to anything standing between them and the company’s objectives.
They will feel comfortable in the quickly-changing environment of a young and growing company, while looking for opportunities to streamline work, delegate responsibilities and implement systems which will keep the company’s core functions working smoothly as we expand.
The Team Leader will report to the Managing Director and directly and indirectly lead a team of 35 people, including others with management responsibilities.
Develop and lead a high performing team
  • Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
  • Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
Bring together the company’s core functions to keep the day-to-day running smoothly
  • Oversee and coordinate all operations and administrative functions within the company
  • Set and maintain high standards of performance to “keep the trains running on-time”  Take on one-off tasks and projects which advance the company’s goals
Implement and manage systems to effectively tackle increasingly complex work
  • Find opportunities to develop and improve systems, delegate responsibilities to enable your team to handle more work with increasing complexity
  • Identify and utilize key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility
  • You are a strong leader, and you have at least 3 years’ experience managing individuals across different functional areas. You have a proven track record of motivating and developing your direct reports.
  • You have an entrepreneurial streak and have drawn energy from working in a young company, start-up environment or other environment of rapid growth and change. You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
  • You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them.
  • You are confident in your own ability to perform and inspire others to perform, and you are eager to take on responsibility for a key team within our company. You find the prospect of being rewarded according to your ability to grow a team extremely motivating.
  • You have experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
  • You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decisionmaking.
  • You have managed key internal and external relationships in another organization and are effective and building and maintaining such relationships independently.
Cover Letter and a detailed CV are to be sent by email to marking the subject as “2743”, Your Full name & Phone number e.g. 2743, Barack Obama, +2547xxxxxxxxx.
If you don’t follow these instructions, your application will not go through. Applications without a Motivation Letter will not be considered.
Deadline for receiving applications: 31st March 2017
N.B.* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over email or SMS. The test may not arrive immediately. Please be patient. The test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer. This is to save both you and the employer time and make sure you both find the best match.

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