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Tuesday, April 11, 2017
Indian Restaurant Waitress Job in Nairobi, Kenya
Our client, an Indian restaurant with operations in Kenya, is seeking to recruit a waitress.
Duties and responsibilities.
Welcoming customers as they arrive and showing them to their tables.
Giving out menus and taking orders for food and drinks.
Prepare tables for meals, including setting up items such as linens, silverware and glass.
Present food or beverage information or menu to customers.
Check with customers to ensure that they are enjoying their meals and take action to correct any problem.
Remove dishes from tables or counters, take them to kitchen for cleaning.
Provide customers with general information or assistance.
Follow all relevant health department rules/regulations and all customer service guidelines.
Qualification and Experience
At least a certificate or Certificate/ Diploma level in Hotel management or any related field.
Proven work experience as a waitress with 1-2 years’ experience.
Ability to develop constructive working and interpersonal relationships with colleagues and customers
Problem solving and decision making skills
Service orientation and excellent organizational skills
Hands on experience with cash register and any ordering information system
Active listening and effective communication competencies.