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Saturday, April 15, 2017
Receptionist / Administrative Assistant Vacancy in Kenya
Position Summary: The Receptionist / Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.
Duties and Responsibilities:
The incumbent will be responsible for the following:
Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
Ensure visitors are directed to the correct office.
Work hand in hand with the HR department in scheduling of interviews
Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.
Work with the security and cleaning vendors for effective delivery
Receives telephone calls promptly, screens and forwards calls appropriately.
Provide callers with directions to the Company’s premises.
Record and promptly communicate messages to respective staff.
Maintains the incoming and outgoing mail register for deliveries and postage by
Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
Provide general administrative support to the Directors
Maintain staff movement diary and meetings room diaries
Maintain a clean and tidy Reception area and all the offices in the second floor.
Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.
Education and experience
Diploma or Degree preferably in PR, Business Administration
Proficiency in MS Office Suite
Minimum of 2 years’ experience in a similar role, persons with customer service
Experience in the service industry will have an added advantage.
Key competencies and attributes:
Clear and Neutral Accent
Excellent professional telephone skills
Should always offer a First Call Resolution
Ability to typing at least 25 wpm
Exceptional customer service skills
Ability to maintain confidentiality of Company information
Maintains a professional personal presentation in keeping with HCC professional image